These terms govern your use of royal-chimney-sweep.com and set out the basic terms on which Royal Chimney Sweep ("we", "us") provides chimney services. By using this website or booking a service, you agree to them.
The website
- The content of this site is provided for general information about our services. It is not professional advice for any specific chimney — every chimney is different, and recommendations are only made after we see yours.
- All content on this site — text, images, and the Royal Chimney Sweep name and logo — belongs to us or is used with permission, and may not be copied for commercial use without our consent.
- You agree not to misuse the site (for example, attempting to disrupt it or submitting false inquiries).
Quotes and estimates
- Prices mentioned by phone or through the site before we have inspected your chimney are estimates only.
- A final, fixed price is confirmed with you before any work begins. You are never obligated to proceed after hearing the quote.
- If we discover additional issues during a job, we stop and discuss them with you before doing anything beyond the agreed scope.
Scheduling and cancellations
- Appointments are scheduled in agreed arrival windows. We will contact you if we are running late.
- If you need to cancel or reschedule, we appreciate at least 24 hours' notice.
- We may reschedule for safety reasons — for example, wet or unsafe roof conditions.
Service and workmanship
- We perform services with reasonable skill and care, consistent with accepted industry practice.
- Sweeping and inspection reduce risk; they cannot guarantee that a chimney is free of all defects, especially concealed ones. Written findings reflect what was reasonably observable at the time of service.
- If you are not satisfied with a service, contact us within a reasonable time and we will work to make it right.
Liability
To the fullest extent permitted by law, our liability for any claim arising out of a service or this website is limited to the amount you paid for the service in question. Nothing in these terms limits liability that cannot lawfully be limited, including liability for gross negligence or willful misconduct.
Governing law
These terms are governed by the laws of the State of California. Any dispute will be resolved in the state or federal courts located in Sacramento County, California, unless both parties agree to another forum such as small-claims court or mediation.
Changes
We may update these terms from time to time. The version posted on this page, with its effective date, is the one that applies.
Contact
Royal Chimney Sweep
3 Marry Watts Ct, Sacramento, CA 95838
(279) 200-3824